You can move to a paid plan at any time from your billing page, and the new plan starts as soon as the payment goes through. To switch a plan you already pay for, email support so you are never charged twice. To cancel, use Manage billing: your plan stays active until the end of the period you paid for, then your account moves to Free.
Moving from Free to Pro or Premium
Open your billing page
Teachers: /mentor/settings/billing. Studios: /studio/settings/billing.
Pick a plan
Choose Pro or Premium, and monthly or yearly billing. Prices are on the pricing page.
Pay on Stripe's secure checkout page
As soon as the payment goes through, your new plan is active and its features are ready to use.
Switching between Pro and Premium, or monthly and yearly
If you already pay for a plan, don't start a new checkout. Email support@movementors.com from your account email and tell us which plan and billing period you want. We'll move your existing subscription so you are not charged twice.
Cancelling
Use Manage billing on your billing page. It opens Stripe's billing portal, where you can cancel your subscription.
- Your plan stays active until the end of the period you have already paid for.
- After that, your account moves to Free.
- Subscription payments are not refunded or pro-rated, except where the law requires it.
What stays when you move to Free
Everything you have built stays:
- Your profile or studio page.
- Your classes, schedule and past bookings.
- Your client list and reviews.
- Your earnings history.
Features that belong to a paid plan lock again until you upgrade. For example, the financials page locks, you can't create new class packs or promo codes, and the embed widget stops working on your website.
If a renewal payment fails
We email you when a renewal payment doesn't go through. Paid features can pause until it does, so update your card through Manage billing as soon as you can. See billing and invoices.
Common questions
Can I upgrade in the middle of the month? Yes. Your new plan starts the moment the payment goes through.
Can I pay for Premium only in the months I run retreats? Yes. Upgrade when you need it and cancel afterwards; Premium stays active until the end of the period you paid for.
Will I lose my data if I cancel? No. Your profile, classes, bookings and client list stay on the Free plan, ready for when you upgrade again.
Next steps
- Teacher plans or studio plans: what each plan includes.
- Billing and invoices: receipts, card updates and failed payments.