Reviews are how new students decide who to book. A few honest, specific reviews are more useful than dozens of five-star "great class!" entries. Here is how to leave one and what it does once it goes up.
When can you leave a review
After the class actually happens. The system marks your booking COMPLETED once the host confirms attendance (or 24 hours after the class start time elapses without a no-show flag, whichever comes first). The "Leave a review" button appears on your booking detail page once it is in COMPLETED status.
You cannot review:
- A booking that was cancelled.
- A booking marked as
NO_SHOW(the host marked you as not attending). - A class you booked as a guest without an account. Reviews require an account so we can attribute them.
The review form
The form has two parts:
- A star rating from 1 to 5 (half-stars supported).
- Optional prose with a 30-character minimum if you write anything. You can leave just the stars if you have nothing to say.
Reviews are public. Your display name and your profile photo (if you set one) appear next to the review on the host's profile.
You cannot leave anonymous reviews. We tried this in early prototypes and it produced a meaningful chunk of toxic content. Attaching real names to reviews keeps the bar honest.
What makes a useful review
The reviews other students find most helpful tend to share these features:
- Specifics. "Stretch focus was great, but the pace was faster than I expected" beats "good class!" by a lot.
- Context about you. "First-time student here, found it accessible" or "Long-time yoga practitioner, found the cues mediocre" calibrates the reader.
- Distinguishing the venue from the teacher. Especially for studio reviews. "Loved the teacher, the studio was overheated" is much more useful than "didn't like it".
- Honest scores. If you would not book again, the score should be 3 or below. A 4-star review with criticism is worse than a 3-star review with criticism: the score reads "would book again" while the prose reads "would not".
What hosts can do with your review
Hosts can:
- Reply publicly. Their reply shows below your review.
- Flag the review for moderation if it violates community standards (false claims, abuse, etc).
Hosts cannot:
- Delete reviews.
- Hide reviews.
- See pre-publication. The review goes live the moment you submit.
If a review is flagged, our moderation team reads it. We take down reviews that contain:
- Personal attacks ("the teacher is a fraud and a thief").
- Demonstrably false claims ("she does not have a yoga certification" when she does).
- Off-topic content (politics, religion, gossip unrelated to the class).
- Doxxing or other privacy violations.
We do not take down reviews because the host disagrees with the assessment. A 1-star review that says "I did not enjoy this class, the cues were too vague for me as a beginner" stays up. The host can reply explaining the class is targeted at intermediates.
Editing or deleting your review
You can edit your own review for 30 days after posting. After that it becomes part of the public record.
You can delete your own review at any time, but the host receives a "review deleted" notification with the original text, so you cannot use deletion as leverage. The deleted review does not contribute to the host's average; it is as if it never existed.
Reviews and ratings: how the math works
The host's average is a simple unweighted mean of all their reviews. We do not down-weight older reviews, we do not exclude outliers, we do not pad with synthetic 5-stars.
The "rating" filter on the directory uses this raw average. A host with 4.9 across 80 reviews ranks higher than a host with 5.0 across 4 reviews when sorted by rating. The threshold for "highly rated" is generally 4.6+, with 10+ reviews.
Tips for a more useful review
- Wait a day or two before writing. Hot takes immediately after class tend to be more emotional and less helpful.
- Mention what kind of student you are. New, returning, advanced, low-back issue, post-surgery, etc.
- If something specific went well or badly, name it. "The hands-on adjustments were welcome and felt safe" or "The hands-on adjustments felt intrusive" is far more useful than "good adjustments / bad adjustments".
- Skip the venue if it is identical to other reviews of the same venue. Focus on what is distinctive about THIS class with THIS teacher.
Reviewing a studio class with a co-listed mentor
If you booked a class on a studio's profile that is taught by a real platform mentor (co-listed), your review goes on the studio's profile and counts toward the studio's average. It does not automatically appear on the mentor's profile or count toward the mentor's average.
If you want to also review the mentor specifically, the mentor's profile has a "leave a review" surface tied to your account's history with them. You can leave a separate, mentor-specific review there.
Common questions
Can I review without taking the class? No. Reviews are tied to completed bookings.
Can a host bribe me for a 5-star review? That would violate community guidelines. If a host offered you something (free class, a discount, anything) in exchange for a positive review, report it via the class-reporting flow or email support directly.
Can my employer see my reviews? Reviews are public, so technically yes if they search hard enough. We do not surface reviews you have left under your profile page, so casual browsing does not turn up your review history. But on the host's profile, your name and review are public.
Can I see how many people viewed my review? Not currently. We do not surface engagement metrics on reviews. A review either is or is not; it does not have a "popularity" score.
Next steps
- Booked a class but it has not happened yet? Bookmark /my-bookings; the "Review" button will appear when the class completes.
- Have a more serious complaint? See Reporting a class or Disputing a booking.