You can review a class from your MoveMentors account once it's over and your booking is marked completed. Choose 1 to 5 stars and, if you like, add a few words. Your review goes live straight away on the class page and the teacher's profile, where it helps other students decide who to book.
When can you leave a review
Your booking has to be completed. The teacher can mark you as attended; if they don't, the booking is marked completed automatically about 2 hours after the class ends.
You need to be signed in, and you can review each booking once. There are two ways in:
- At the top of My Bookings, a box lists classes waiting for your review. Select Leave a review.
- A day or two after class, you may get an email asking how it went, with a Leave a review button. Sign in to continue.
You cannot review:
- A booking that was cancelled, or one the teacher marked as a no-show.
- A booking you made as a guest, until you create an account with the same email. Your guest bookings are then added to your account.
- A class created by a studio rather than a teacher.
The review form
The form has two parts:
- Your Rating: 1 to 5 whole stars. This is required.
- Your Review (optional): up to 1,000 characters. You can leave just the stars.
Select Submit Review when you're done.
Reviews are public. Your name and profile photo appear next to your review, and there's no option to post anonymously.
What makes a useful review
The reviews other students find most helpful tend to have:
- Specifics. "Great stretch focus, but the pace was faster than I expected" says much more than "good class!"
- Context about you. "First class ever, found it welcoming" or "Long-time practitioner, wanted more detailed cues" helps readers compare.
- The venue and the teacher, separately. "Loved the teacher, the room was too warm" is more useful than "didn't like it".
- An honest score. If you wouldn't book again, the stars should say so, not just the text.
What hosts can do with your review
The teacher is notified when you post a review. They can post one public reply, which shows under your review on their profile as Mentor's Response.
Teachers can't edit, hide or delete your review. Our team can hide or remove reviews that break the community guidelines.
Editing or deleting your review
You can't edit or delete a review yourself once it's posted. If you need a review changed or removed, email support@movementors.com.
Reviews and ratings: how the math works
The rating on a teacher's profile and class pages is the simple average of the stars in their reviews. It isn't weighted; only reviews our team has hidden are left out. There's no option to sort or filter the directories by rating.
Reviewing a class run with a studio
A review belongs to your booking. It shows on the class page and on the profile of the teacher who created the class. Studio pages don't show a list of reviews.
Tips for a more useful review
- Wait a day before writing. Reviews written straight after class tend to be more emotional and less helpful.
- Say what kind of student you are. New, returning, advanced, or working around an injury.
- Name what went well or badly. "The hands-on adjustments felt safe" is more useful than "good adjustments".
Common questions
Can I review without taking the class? No. Reviews come from completed bookings.
A teacher offered me something in exchange for a good review. Please tell our team at support@movementors.com.
Is my review history public? Students don't have public profiles. Each review shows on its class page and the teacher's profile, with your name.
Next steps
- Booked a class that hasn't happened yet? The Leave a review box appears on My Bookings once your booking is completed.
- Have a more serious complaint? See Reporting a class or Disputing a booking.