For students
Finding classes, booking, paying, cancelling, calendar sync, reviews.
Finding classes
StudentsHow to search and browse classes by city, category, mentor, studio, distance, and time of day, with tips on filters that matter most.
Reading a mentor profile
StudentsWhat every section of a mentor's public profile means, how to evaluate certifications and reviews, and how to spot the signals that matter before booking.
Reading a studio profile
StudentsWhat every section of a studio's public profile means, how to find which teacher is teaching a specific class, and what the in-house mentor list tells you.
Booking a class
StudentsStep-by-step walkthrough of booking a class from the class detail page, including payment, confirmation, and what to do if a booking fails.
Payment methods
StudentsEvery payment method MoveMentors supports, how each one works from the student's side, what you get receipt-wise, and when you get refunded.
Bringing a group
StudentsHow to book multiple seats in one go, who pays, what info you need for each guest, and what happens if one of them cannot come.
Add-ons and equipment
StudentsWhat add-ons are, how they get charged, what to bring versus what the host supplies, and how to interpret the "equipment needed" list on a class page.
Calendar sync
StudentsThree ways to get your MoveMentors bookings into your existing calendar (Google, Apple, Outlook) including the .ics attachment, manual subscription, and per-event "add to calendar" buttons.
Cancelling and refunds
StudentsHow to cancel a booking, what the host's cancellation policy means, and what happens to your money for each payment method.
Leaving a review
StudentsWhen you can review a class, what makes a useful review for other students, how stars and prose are weighted, and what the host sees.
Reporting a class
StudentsWhen to report a class, what we do with reports, and how reports differ from reviews and disputes.
Disputing a booking
StudentsWhen you should open a dispute, what evidence to include, how admin decides, and what the outcome can look like.