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Getting started
  • Welcome to MoveMentors
  • Create your account
  • Choose your account type
  • Logging in and resetting your password
  • Notification preferences
For students
  • Finding classes
  • Reading a mentor profile
  • Reading a studio profile
  • Booking a class
  • Payment methods
  • Bringing a group
  • Add-ons and equipment
  • Calendar sync
  • Cancelling and refunds
  • Leaving a review
  • Reporting a class
  • Disputing a booking
For mentors
  • Mentor overview
  • Onboarding walkthrough
  • Your public profile
  • Certifications
  • Locations
  • Your cancellation policy
  • Accepting payments
  • Stripe Connect setup
  • Creating a class
  • Schedules and recurring sessions
  • Pricing and add-ons
  • Managing bookings
  • Private session requests
  • Clients (CRM)
  • Financials and expenses
  • Connect Google Calendar, Apple Calendar, and Zoom
  • Co-listing with studios
  • Creating an event
  • Creating a retreat
  • Retreat installment payments
  • Promo codes and discounts
  • Class packs
  • Booking waitlists
  • Tipping
  • Online classes
  • Subscription plans
  • Collecting reviews
For studios
  • Studio overview
  • Studio onboarding walkthrough
  • Business profile
  • Multiple locations
  • Custom mentors
  • Inviting platform mentors
  • Embed widget
Payments
  • How payments work on MoveMentors
  • Stripe Connect explained
  • Manual payment methods
  • Refunds
  • Disputes and chargebacks
  • Tax forms and 1099
Subscriptions and billing
  • Mentor subscription tiers (Free, Pro, Premium)
  • Studio subscription tiers (Free, Pro, Premium)
  • Upgrading and downgrading
  • Billing and invoices
Trust and safety
  • Community guidelines
  • Reporting and moderation
  • Privacy and data
  • Deleting your account
Troubleshooting
  • I cannot log in
  • I did not get my confirmation email
  • Payment failed
  • Stripe Connect verification stuck
  • Calendar sync issues
  • Embed widget not loading
  • Mobile app issues
Advanced and integrations
  • The MCP server (connect AI assistants)
  • OAuth scopes
  • Embed widget advanced
  • The mobile app
Help CenterFor students

For students

Finding classes, booking, paying, cancelling, calendar sync, reviews.

  • Finding classes

    Students

    How to search and browse classes by city, category, mentor, studio, distance, and time of day, with tips on filters that matter most.

  • Reading a mentor profile

    Students

    What every section of a mentor's public profile means, how to evaluate certifications and reviews, and how to spot the signals that matter before booking.

  • Reading a studio profile

    Students

    What every section of a studio's public profile means, how to find which teacher is teaching a specific class, and what the in-house mentor list tells you.

  • Booking a class

    Students

    Step-by-step walkthrough of booking a class from the class detail page, including payment, confirmation, and what to do if a booking fails.

  • Payment methods

    Students

    Every payment method MoveMentors supports, how each one works from the student's side, what you get receipt-wise, and when you get refunded.

  • Bringing a group

    Students

    How to book multiple seats in one go, who pays, what info you need for each guest, and what happens if one of them cannot come.

  • Add-ons and equipment

    Students

    What add-ons are, how they get charged, what to bring versus what the host supplies, and how to interpret the "equipment needed" list on a class page.

  • Calendar sync

    Students

    Three ways to get your MoveMentors bookings into your existing calendar (Google, Apple, Outlook) including the .ics attachment, manual subscription, and per-event "add to calendar" buttons.

  • Cancelling and refunds

    Students

    How to cancel a booking, what the host's cancellation policy means, and what happens to your money for each payment method.

  • Leaving a review

    Students

    When you can review a class, what makes a useful review for other students, how stars and prose are weighted, and what the host sees.

  • Reporting a class

    Students

    When to report a class, what we do with reports, and how reports differ from reviews and disputes.

  • Disputing a booking

    Students

    When you should open a dispute, what evidence to include, how admin decides, and what the outcome can look like.

Every kind of movement, taught by mentors who live the practice. Book private sessions or join a group class near you.

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