A mentor profile on MoveMentors lives at /<city>/<mentor-slug> and is the single page that should tell you everything you need to decide whether to book. Here is what each section is for and how to read it.
Hero section
The top of the profile shows:
- Profile photo and display name. The name the mentor goes by professionally. Sometimes a stage name; we do not enforce real names.
- City and country. Where the mentor primarily teaches.
- Verified pill (if applicable). Mentors on Pro or Premium tier with at least one approved certification get a small "verified" badge. It means: we have on file a certification we manually approved. It does not mean we vet teaching quality.
- Average rating and review count. Honest aggregate across all reviews students have left. We do not curate the score; even one-star reviews count.
- Primary CTA. Either "Book a class" (if the mentor has upcoming classes) or "Send a message" (if they only do private sessions).
About
Mentor-written bio. Anywhere from a paragraph to several screens of text. The good ones tell you:
- What they teach (style, lineage, modality).
- Who their classes are for (beginner-friendly, advanced, men-only, women-only, drop-in or commitment, etc.).
- Where they trained and what shaped their approach.
- What you should expect in a typical class.
- Any safety notes (e.g. classes are not suitable for pregnancy without modification).
If a bio is one line, that is a signal. Either the mentor is newly onboarded and has not filled it out, or they are not invested enough in their public presence to care. Both are fine; just calibrate expectations.
Locations
A mentor profile can have one anchor location plus optional class-specific locations. The locations panel shows them on a map with addresses. When you book a specific class, the class detail page will tell you which location it is at; the profile-level location list is for browsing.
We geocode every address using Google Places, so the map pin is at the exact venue, not the postcode centroid. If you see a pin that looks wrong, it is usually because the mentor entered a building name without a street address.
Classes
The full upcoming schedule on the mentor's calendar. Each class card shows:
- Title and category (e.g. "Morning vinyasa flow")
- Next session date and time (in your local timezone, converted from the mentor's timezone)
- Duration and capacity
- Price per seat (in the mentor's preferred currency)
- Available seats (or "Sold out")
- Accepted payment methods for this class (more on this below)
Click a class to see its full detail page with the cancellation policy, equipment list, what's included, what to bring, the add-ons (mat rental etc), and the full list of upcoming sessions for the recurring schedule.
Private session requests
If the mentor accepts them, you will see a "Request a private session" button on the profile. This opens a form where you describe what you want (a specific style, a date range, a venue preference) and the mentor replies with a proposal. Private sessions are off-platform in terms of scheduling, but the introduction and contact happen here.
Accepted payments
A small badge row near the booking section showing which payment methods the mentor accepts. Possible badges:
- Card (at booking): Stripe Connect is set up, you can pay with card immediately on booking.
- Card (in person): They accept card in person via a Square reader or similar. Not booked through MoveMentors; you bring the card on the day.
- Bank transfer: They will send you their IBAN / account number after booking.
- PayPal, Venmo, Cash App, Zelle: Digital wallets they will send a handle for.
- Cash: Pay on arrival.
- Crypto: A list of accepted networks; they send the address after booking.
- Other: A custom method with their own instructions.
If a mentor has Stripe set up, you can book and pay in one flow without leaving the page. For everything else, the booking confirmation email includes the payment instructions and the mentor confirms receipt on their end.
Reviews
Star average plus a list of individual reviews from past students. Reviews are public, attached to a real student account (no anonymous reviews), and cannot be deleted by the mentor (they can respond, not delete). We moderate egregious reviews on report; we do not curate to make profiles look better.
A few signals to read for:
- Recency: Reviews from the last six months are more telling than reviews from three years ago. Class quality drifts.
- Volume + score: A 5.0 average from 4 reviews is much weaker signal than a 4.6 from 80. Trust volume.
- Mentor response: Mentors who reply to critical reviews thoughtfully often run tighter operations than mentors who ignore them.
Certifications (when shown)
Pro and Premium mentors can upload certifications. We manually approve them: the cert image must be legible and match the mentor's name. Approved certifications surface as a small list on the profile.
Certifications are useful but not a guarantee. A 200-hour yoga teacher training is a low bar in most styles; a 500-hour with a specific lineage is more telling. Read the bio to see what they actually trained in.
Things that are not shown publicly
- The mentor's email address.
- The mentor's phone number.
- Their exact Stripe payout currency (we show the price currency, not the deposit currency).
- Bank account numbers, PayPal handles, etc. These only appear in your booking confirmation after you have actually booked.
If a profile asks you to contact them off-platform before booking, that is fine for private sessions, but for regular classes it is a bit odd. The platform exists in part so the financial and logistical side is handled inside MoveMentors. If a mentor pushes you to book outside the platform to "save fees", be wary; we do not charge per-booking fees, so there is nothing to save.
Common questions
Why is a mentor not in my city's directory but I can see their profile? City directories filter to mentors with at least one active location pinned to that city's metro area. A mentor based in another city who teaches the occasional pop-up class in yours will not show up in your city's directory but their profile is still public.
Can I see how many bookings a mentor has done? Yes, on most profiles a small "totals" line shows lifetime bookings and reviews. This is a rough indicator of activity, not quality.
The mentor has no upcoming classes. Are they still active? Maybe. Look at the "last active" date in the small grey line near the bio (Pro+ tier only) or check if there are recent reviews. If both are blank for a year, they probably stepped back.
Next steps
- Found a class you like? Read Booking a class.
- Want to know more about payments before you commit? Read Payment methods.