Help

Create your account

Step-by-step instructions for signing up, including which account type to pick and what happens after you confirm your email.

Everyone

Creating a MoveMentors account takes under a minute. You only need an email address. You can sign up at movementors.com/register.

The three account types

Before you fill out the form, pick the account type that fits how you plan to use MoveMentors.

TypePick this if you...Where it lands you after signup
StudentWant to book classes for yourselfThe welcome page
MentorAre a solo teacher running your own classesThe mentor onboarding wizard
StudioRun a venue (or several) with multiple teachersThe studio onboarding wizard

If you pick the wrong one you can email support and we will switch you over. Account type cannot be self-served at the moment, but it is a one-line database change and we usually flip it within an hour during business days.

Skip the picker

You can pre-pick the account type by going to /register?type=mentor or /register?type=studio. The picker hides itself and you land straight into the right form.

Signing up

  1. Open the register page

    Go to /register. The top of the page asks you to pick your account type (student, mentor, or studio). Pick the one that matches you.

  2. Fill in name, email, and password

    • Name: this is what shows up to other people on the platform. Mentors and studios can edit this later in onboarding; students can edit it in settings.
    • Email: must be unique. We send the confirmation and every transactional email here.
    • Password: at least 8 characters. We hash everything with industry-standard bcrypt; the plaintext never touches our database.
  3. Submit the form

    The submit button reads "Create student account" / "Create mentor account" / "Create studio account" depending on your pick. Click it. You will not land on a confirmation screen yet; the next step happens via email.

  4. Confirm your email

    Within a minute or two you should receive an email from support@movementors.com with a confirmation link. Click it. The link expires after 24 hours; if it expires you can request a fresh one from the login page.

    If the email does not arrive, see I did not get my confirmation email.

  5. Land in the right place

    • Students go to a short welcome page that points at the class directory.
    • Mentors go to the mentor onboarding wizard (seven steps, takes about 15 minutes if you have your bio and photos ready).
    • Studios go to the studio onboarding wizard (also seven steps).

After signup

Your account exists the moment you confirm your email. You can come back any time and log in. Even if you do not finish onboarding right away, your account is saved; you can resume from wherever you stopped.

A few things that happen in the background:

  • We create a notification preference record with sensible defaults (you get booking confirmations and reminders, you do not get marketing emails until you opt in).
  • We do not create any Stripe records yet. That happens when a mentor or studio reaches the payments step in onboarding, or when a student makes their first card payment.
  • We do not share your email with anyone outside MoveMentors. Mentors and studios you book with see the email you used at booking; that is the only place it leaves the platform.

Common questions

Can I sign up with Google or another social provider? Not at the moment. Email and password only. We plan to add Google sign-in in a future release. The reason we have not yet: keeping the auth surface small (one provider, fewer attack vectors) while we are early.

Can I have multiple accounts on the same email? No. One email maps to one account.

Can I switch from student to mentor later? Yes, but it is a manual flip. Email support and we will switch you. If you have any active bookings as a student they stay tied to your account; you just gain mentor capabilities on top.

I work for a studio, can I sign up as a mentor too? Yes. Personal mentor profile and a studio-employed teacher are separate concerns. Sign up as a mentor and the studio can invite you to co-list classes; you keep your own profile.

Next steps