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Getting started
  • Welcome to MoveMentors
  • Create your account
  • Choose your account type
  • Logging in and resetting your password
  • Notification preferences
For students
  • Finding classes
  • Reading a mentor profile
  • Reading a studio profile
  • Booking a class
  • Payment methods
  • Bringing a group
  • Add-ons and equipment
  • Calendar sync
  • Cancelling and refunds
  • Leaving a review
  • Reporting a class
  • Disputing a booking
For mentors
  • Mentor overview
  • Onboarding walkthrough
  • Your public profile
  • Certifications
  • Locations
  • Your cancellation policy
  • Accepting payments
  • Stripe Connect setup
  • Creating a class
  • Schedules and recurring sessions
  • Pricing and add-ons
  • Managing bookings
  • Private session requests
  • Clients (CRM)
  • Financials and expenses
  • Connect Google Calendar, Apple Calendar, and Zoom
  • Co-listing with studios
  • Creating an event
  • Creating a retreat
  • Retreat installment payments
  • Promo codes and discounts
  • Class packs
  • Booking waitlists
  • Tipping
  • Online classes
  • Subscription plans
  • Collecting reviews
For studios
  • Studio overview
  • Studio onboarding walkthrough
  • Business profile
  • Multiple locations
  • Custom mentors
  • Inviting platform mentors
  • Embed widget
Payments
  • How payments work on MoveMentors
  • Stripe Connect explained
  • Manual payment methods
  • Refunds
  • Disputes and chargebacks
  • Tax forms and 1099
Subscriptions and billing
  • Mentor subscription tiers (Free, Pro, Premium)
  • Studio subscription tiers (Free, Pro, Premium)
  • Upgrading and downgrading
  • Billing and invoices
Trust and safety
  • Community guidelines
  • Reporting and moderation
  • Privacy and data
  • Deleting your account
Troubleshooting
  • I cannot log in
  • I did not get my confirmation email
  • Payment failed
  • Stripe Connect verification stuck
  • Calendar sync issues
  • Embed widget not loading
  • Mobile app issues
Advanced and integrations
  • The MCP server (connect AI assistants)
  • OAuth scopes
  • Embed widget advanced
  • The mobile app
Help CenterFor studios

For studios

Studio onboarding, multi-location, mentor roster, classes, embed widget, billing.

  • Studio overview

    Studios

    Everything a studio account gets on MoveMentors, how it differs from a mentor account, and a tour of the studio dashboard.

  • Studio onboarding walkthrough

    Studios

    The seven steps of the studio onboarding wizard, what each one is for, and how long it takes.

  • Business profile

    Studios

    What every section of a studio's public profile looks like to students and how to optimise it.

  • Multiple locations

    Studios

    How studios manage multiple venues, assign classes to specific locations, and what tier you need for unlimited locations.

  • Custom mentors

    Studios

    How to credit teachers on your roster who do not have their own MoveMentors profile, and when to use this versus inviting them as platform mentors.

  • Inviting platform mentors

    Studios

    How to invite a real MoveMentors mentor to co-list a class, what they see, and how the approval flow works.

  • Embed widget

    Studios

    A Premium-tier feature: drop a script tag into your existing website and your MoveMentors classes appear inline, fully bookable, in your site's style.

Every kind of movement, taught by mentors who live the practice. Book private sessions or join a group class near you.

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