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Getting started
  • Welcome to MoveMentors
  • Create your account
  • Choose your account type
  • Logging in and resetting your password
  • Notification preferences
For students
  • Finding classes
  • Reading a mentor profile
  • Reading a studio profile
  • Booking a class
  • Payment methods
  • Bringing a group
  • Add-ons and equipment
  • Calendar sync
  • Cancelling and refunds
  • Leaving a review
  • Reporting a class
  • Disputing a booking
For mentors
  • Mentor overview
  • Onboarding walkthrough
  • Your public profile
  • Certifications
  • Locations
  • Your cancellation policy
  • Accepting payments
  • Stripe Connect setup
  • Creating a class
  • Schedules and recurring sessions
  • Pricing and add-ons
  • Managing bookings
  • Private session requests
  • Clients (CRM)
  • Financials and expenses
  • Connect Google Calendar, Apple Calendar, and Zoom
  • Co-listing with studios
  • Creating an event
  • Creating a retreat
  • Retreat installment payments
  • Promo codes and discounts
  • Class packs
  • Booking waitlists
  • Tipping
  • Online classes
  • Subscription plans
  • Collecting reviews
For studios
  • Studio overview
  • Studio onboarding walkthrough
  • Business profile
  • Multiple locations
  • Custom mentors
  • Inviting platform mentors
  • Embed widget
Payments
  • How payments work on MoveMentors
  • Stripe Connect explained
  • Manual payment methods
  • Refunds
  • Disputes and chargebacks
  • Tax forms and 1099
Subscriptions and billing
  • Mentor subscription tiers (Free, Pro, Premium)
  • Studio subscription tiers (Free, Pro, Premium)
  • Upgrading and downgrading
  • Billing and invoices
Trust and safety
  • Community guidelines
  • Reporting and moderation
  • Privacy and data
  • Deleting your account
Troubleshooting
  • I cannot log in
  • I did not get my confirmation email
  • Payment failed
  • Stripe Connect verification stuck
  • Calendar sync issues
  • Embed widget not loading
  • Mobile app issues
Advanced and integrations
  • The MCP server (connect AI assistants)
  • OAuth scopes
  • Embed widget advanced
  • The mobile app

Help Center

Guides, how-tos, and answers for students, mentors, and studios. Search across every article or browse by topic.

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Browse by category

Pick a section to jump straight in, or use the search above.

  • Getting started

    What MoveMentors is, how to sign up, and how to pick the right account type.

    5 articles

  • For students

    Finding classes, booking, paying, cancelling, calendar sync, reviews.

    12 articles

  • For mentors

    Onboarding, profile, classes, schedules, bookings, payments, financials, growth.

    27 articles

  • For studios

    Studio onboarding, multi-location, mentor roster, classes, embed widget, billing.

    7 articles

  • Payments

    How Stripe routing works, manual payment methods, refunds, disputes, tax forms.

    6 articles

  • Subscriptions and billing

    Free / Pro / Premium tiers, what each unlocks, switching, invoices.

    4 articles

  • Trust and safety

    Reporting, disputes, privacy, data export, account deletion, community rules.

    4 articles

  • Troubleshooting

    Login, email delivery, payments, calendar sync, embed widget, mobile app.

    7 articles

  • Advanced and integrations

    MCP server for AI assistants, OAuth scopes, the embed widget, the mobile app.

    4 articles

Still stuck?

Send a note to support@movementors.com and we will get back within one business day. Include screenshots if you can — they speed things up dramatically.

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Every kind of movement, taught by mentors who live the practice. Book private sessions or join a group class near you.

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