MoveMentors Help Center. How can we help?
Answers for students, independent teachers and small studios. Search every article or pick a topic below.
Browse by category
Getting started
What MoveMentors is, which account to pick, signing up, logging in and notifications.
5 articles
For students
Finding and booking classes, paying, cancelling, calendar sync, booking for family and reviews.
15 articles
For teachers
Your profile, classes and schedules, bookings, payments, private sessions, online classes and renting studio space.
34 articles
For studios
Studio setup, locations and rooms, your instructor roster, renting out rooms and private booking.
11 articles
Payments
Card payments through Stripe, other payment methods, refunds, disputes and tax forms.
6 articles
Plans and billing
Free, Pro and Premium plans for teachers and studios, changing your plan, invoices and receipts.
4 articles
Trust and safety
Community guidelines, reporting a problem, moderation, privacy, your data and deleting your account.
4 articles
Troubleshooting
Login problems, missing emails, failed payments, calendar sync and Stripe verification.
7 articles
Advanced and integrations
Connect AI assistants through the MCP server, OAuth scopes and advanced setup for the booking widget.
5 articles
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Still stuck?
Write to us from the contact page or email support@movementors.com. A real person replies, usually within one working day. A screenshot helps us sort it out faster.
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