Text reminders send your clients a short SMS before their class. It is the channel that reaches the people email and app notifications miss, which is exactly the clients who forget and no-show.
Opt-in add-on, prepaid. You turn it on, buy credit, and pay about $0.10 per text. The charge is on your MoveMentors account, completely separate from the money your clients pay you for classes, so your class payments are untouched and still arrive with zero commission.
Turning it on
Go to Settings → Text reminders and turn the add-on on, then add credit. Credit is prepaid: you buy a balance, each reminder draws about $0.10 from it, and when it runs out we simply stop texting and fall back to the email reminder you already send. There is no surprise bill.
How clients opt in
A reminder only goes to a client who has added and verified their phone number. You can make a phone number a required step at checkout (also in Settings → Text reminders); when that is on, anyone booking your classes confirms a number with a one-time code before the booking completes. Clients can reply STOP to any text to opt out, and that is honored everywhere automatically.
What the text looks like
The message comes from MoveMentors with your studio or your name at the front, so the client knows who it is from:
Good Life Pilates: your Pilates class is tomorrow 9:00 AM. Reply STOP to opt out.
Two reminders are sent: one the day before, and one shortly before the class starts.
Where it works
Version one supports phone numbers in the United States, Canada, United Kingdom, Ireland, Australia, and New Zealand. More countries are coming. A client whose number is outside these can still book; they just get the email reminder instead of a text.
What it costs
About $0.10 per text, drawn from your prepaid balance. A typical small studio sending a couple of hundred reminders a month spends a few dollars. You only ever pay for texts that actually send to a client who opted in.