ClassesEventsRetreatsMentorsStudios
← Help Center
Getting started
  • Welcome to MoveMentors
  • Create your account
  • Choose your account type
  • Logging in and resetting your password
  • Notification preferences
For students
  • Finding classes
  • Reading a mentor profile
  • Reading a studio profile
  • Booking a class
  • Payment methods
  • Bringing a group
  • Add-ons and equipment
  • Calendar sync
  • Cancelling and refunds
  • Leaving a review
  • Reporting a class
  • Disputing a booking
For mentors
  • Mentor overview
  • Onboarding walkthrough
  • Your public profile
  • Certifications
  • Locations
  • Your cancellation policy
  • Accepting payments
  • Stripe Connect setup
  • Creating a class
  • Schedules and recurring sessions
  • Pricing and add-ons
  • Managing bookings
  • Private session requests
  • Clients (CRM)
  • Financials and expenses
  • Connect Google Calendar, Apple Calendar, and Zoom
  • Co-listing with studios
  • Creating an event
  • Creating a retreat
  • Retreat installment payments
  • Promo codes and discounts
  • Class packs
  • Booking waitlists
  • Tipping
  • Online classes
  • Subscription plans
  • Collecting reviews
For studios
  • Studio overview
  • Studio onboarding walkthrough
  • Business profile
  • Multiple locations
  • Custom mentors
  • Inviting platform mentors
  • Embed widget
Payments
  • How payments work on MoveMentors
  • Stripe Connect explained
  • Manual payment methods
  • Refunds
  • Disputes and chargebacks
  • Tax forms and 1099
Subscriptions and billing
  • Mentor subscription tiers (Free, Pro, Premium)
  • Studio subscription tiers (Free, Pro, Premium)
  • Upgrading and downgrading
  • Billing and invoices
Trust and safety
  • Community guidelines
  • Reporting and moderation
  • Privacy and data
  • Deleting your account
Troubleshooting
  • I cannot log in
  • I did not get my confirmation email
  • Payment failed
  • Stripe Connect verification stuck
  • Calendar sync issues
  • Embed widget not loading
  • Mobile app issues
Advanced and integrations
  • The MCP server (connect AI assistants)
  • OAuth scopes
  • Embed widget advanced
  • The mobile app
Help CenterFor mentorsPromo codes and discounts

Promo codes and discounts

Issue your own discount codes for bookings — percent off or fixed amount, with usage caps and expiry.

MentorsUpdated 2026-05-22

Promo codes give bookers a discount at checkout. They're a Pro-plan feature; the discount comes out of your revenue, the platform doesn't subsidize.

Where to manage them

Revenue tools → Promo codes in the sidebar.

Two kinds

  • Percent off: 1-100. Applied to the class price (not add-ons, not tips).
  • Fixed amount: a flat amount in cents, charged in a specific currency. If the booking is in a different currency the code won't apply.

Usage caps

Two independent caps:

  • Max redemptions: total across all bookers. Useful for "first 50 customers."
  • One use per user: when on, the same logged-in account can't redeem twice. Default on.

Plus an optional expiry date. After it, the code stops working but stays in your history.

What bookers see

A "Have a code?" field on the booking page. They type the code, the discount applies, the total updates. The discount snapshot is recorded on the booking so editing the code later doesn't shift past bookings.

What you see

  • The redemption count + lifetime stats per code on the management page.
  • Each booking that used a code has the snapshot attached, visible on the booking detail page.
  • The financials dashboard surfaces promo-code revenue impact in the breakdown.

Common patterns

  • First-class deal: 50% off, max-redemptions 1, one-use-per-user on.
  • Seasonal: 25% off, expires in 30 days, no redemption cap.
  • Referral: 20% off, max-redemptions 100, one-use-per-user on.
  • Corporate: 100% off with max-redemptions matching the headcount, one-use-per-user on, expires aligned with the program.

Surface via MCP

Agents can call list_my_promo_codes to read your code list with redemption counts. Codes themselves are created via the web; the MCP server doesn't mint codes today.

Related articles

  • Accepting payments

    A full tour of every payment method you can enable, the pros and cons of each, and the recommended setup for most mentors.

  • Financials and expenses

    The earnings dashboard, expense tracking, payout reconciliation, and CSV exports for your accountant.

Still stuck?

Send a note to support@movementors.com and we will get back within one business day. Include screenshots if you can — they speed things up dramatically.

Email support

Every kind of movement, taught by mentors who live the practice. Book private sessions or join a group class near you.

Explore

  • Classes
  • Events
  • Retreats
  • Mentors
  • Studios

Practices

  • Yoga
  • Pilates
  • Barre
  • Meditation and Breathwork
  • Mind-Body Movement
  • Fitness and Strength
  • Cardio and Conditioning
  • Combat Sports

For Mentors

  • For Mentors
  • For Studios
  • Become a Mentor
  • Launch your studio
  • Help Center

Company

  • About
  • Press
  • Partnerships
  • Contact Us
  • AI agents (MCP)

© 2026 MoveMentors. All rights reserved.

Terms of Service·Privacy Policy